How smooth, dense and creamy is the texture? Does it melt beautifully or turn icy in seconds? Is it grainy?

Are the flavors inventive or traditional? Does it offer a twist, a surprise, or a bold new combo?

Is the gelato true to the region or maker’s story? What makes this place stand out?

How delicious is it, really? Depth of flavor, balance, and wow-factor count big here.

The vibe of the shop, the way it's served, friendliness of the staff—how good does it feel to be there?